Privacy Policy Summary

We collect only the information needed to process your retreat booking, including contact details, travel information and any dietary needs. Payments are securely handled by Stripe. We share only what is necessary with tutors, transport providers and catering staff, and keep your data only as long as needed for retreat administration. You may request access, correction or deletion of your data at any time.

Full Privacy Policy

Privacy Policy

Walnut Barn Retreats, Dordogne, France

1. Who we are

Walnut Barn Retreats is based in Dordogne, France. We organise small creative retreats. For privacy questions, you can contact us at the email address shown on our website.

2. What personal data we collect

When you book a retreat or contact us, we may collect:

• name

• email address

• phone number

• postal address (if needed for invoicing)

• travel information (arrival time, airport transfer if applicable)

• dietary or accessibility needs (only if you choose to share them)

• payment information (processed securely by Stripe)

3. How we use your data

We use your information to:

• process your booking

• communicate with you about the retreat

• organise transport, meals and workshop activities

• meet dietary or accessibility requirements

• manage payments and refunds

• meet any basic administrative or legal obligations

We do not sell or share your data for marketing.

4. Payments

All payments are handled securely by Stripe. We do not store or have access to your full card details.

5. Sharing your data

We only share the minimum necessary information with:

• retreat tutors (guest list and relevant details)

• transport providers (airport transfers)

• catering staff (dietary needs)

We do not share your data for any other purpose unless required by law.

6. Legal basis for processing

We process your data because:

• it is necessary to fulfil your booking (contract)

• you have given consent (e.g., dietary information)

• we may have basic legal obligations (e.g., accounting records)

7. How long we keep your data

We keep booking information only for as long as necessary to run the retreat and meet any applicable administrative requirements.

8. Your rights

Under GDPR, you can request to:

• access your data

• correct your data

• delete your data (where legally possible)

• restrict or object to processing

To exercise your rights, contact us using the details on our website.

9. Cookies and website analytics

Our website may use simple cookies or analytics to improve performance. You can adjust cookie settings in your browser at any time.

10. Data security

We take reasonable steps to store your information securely and protect it from unauthorised access.